Troubleshootings

Add device failed

2018-02-27

1.If you have installed mobile security APP such as Mobile Manager or Mobile Safe Assistant, this kind of APPs may have prohibited

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Device offline

2018-02-27

Judging Your device status from WiFi LED Indicator: 1.The device failed to connect to your router:  The LED blinks once every 2s, and the

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Holiday for Chinese Spring Festival from 25th,Jan to 13th,Feb.